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Complaints Policy

   Complaints Policy   

FORMAL COMPLAINTS Handling

Last updated February 10, 2025.

JL Jacob Littorin must handle formal complaints filed by individuals, client or not, through the Formal Complaints Form. It is the responsibility of all individuals within JL Jacob Littorin to professionally, with tact and diplomacy, handle formal complaints. It is a core part of the services of JL Jacob Littorin to provide a safe environment for individuals to file complain to air their thoughts - whatever they might be.

 

Read the JL Jacob Littorin Formal Complaints Handling Strategy for more information. You can view it in PDF format by clicking the link below. Please contact Jacob Littorin if you have any concerns, at jacob@jacoblittorin.com.

Jacob Littorin Islington Estate Agent
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